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Group Telepersonality (Price Per Delegate) - The Voice Clinic™

Group Telepersonality Program (Price Per Delegate) - The Voice Clinic™

Group Telepersonality Program (Price Per Delegate)

Name: Group Telepersonality Program (Price Per Delegate)
Brand: The Voice Clinic™
Price: 17249.0 ZAR
Availability: InStock

R17,249

Need an Extended Payment Plan? Select PayFlex or alternatively, TymeBank or MobiCred via PayFast on Checkout.

Call Centre Customer Service Training!

Do your Contact Centre Operators need to sound Professional?

Enrol Now & Get Your Free Pronunciation ePointers

Duration: 2 Day Course.

Minimum 10, Max 16 Delegates:

Presented by Qualified, Expert, Facilitators.
All our Facilitators have Diplomas, Degrees and Doctorates with up to 30 years experience in Voice, Psychology and Performance.

Course Content:

✔ Answer Calls Promptly
✔ Speak Clearly
✔ Improve Accent & Pronunciation
✔ Handle Irate Callers Efficiently
✔ Provide Customer Service Excellence
✔ Have a Confident Vocal Image
✔ Sound Enthusiastic
✔ Project a Positive Image of the Organisation
✔ Relaxation and De-stressing the voice
✔ Resonance & Vocal Projection
✔ Vocal Pitch and Variety

Inclusive of: Training Manual, Voice Clinic Pen, Lunch & Refreshments, Powerspeaking Kit & Certificate of Completion.

The Voice Clinic is a B-BBEE LEVEL 2 Value Added Supplier

Exceptional Program!

I've learned how consultants experience challenges and coping mechanisms

100 stars!

Professionally, how to speak/handle and deal with clients, no matter the query.

Thank you!

I have grown in terms of knowledge (skills) and confidence

Exceptional Program!

The program was great in teaching me tools to take with me into the job, breathing, pausing, focus etc.

Awesome Program

I have learnt about my flaws in tele-personality and how to fix them

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Group Telepersonality Program (Price Per Delegate)

Call Centre Customer Service Training!

Course Content:

The Voice Clinic is a B-BBEE LEVEL 2 Value Added Supplier

Customer Reviews

Currency

Currency

Group Telepersonality Program (Price Per Delegate)

Call Centre Customer Service Training!

Course Content:

The Voice Clinic is a B-BBEE LEVEL 2 Value Added Supplier

Customer Reviews

Currency

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