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Group Telepersonality (10-16pax)

by The Voice Clinic™
Invest R9,499.00
ex VAT

Great Results!

Do your Call Centre Operators need to sound Professional?

Enrol Now & Get Your Free Pronunciation ePointers

Duration: Group Training at all branches. From 8:30 am – 4:30 pm.
Minimum of 10 bookings

Presented by Qualified, Expert, Facilitators.
All our Facilitators have Diplomas, Degrees and Doctorates with up to 30 years experience in Voice, Psychology and Performance.

Course Content:

✔ Answer Calls Promptly
✔ Speak Clearly
✔ Improve Accent & Pronunciation
✔ Handle Irate Callers Efficiently
✔ Provide Customer Service Excellence
✔ Have a Confident Vocal Image
✔ Sound Enthusiastic
✔ Project a Positive Image of the Organisation
✔ Relaxation and De-stressing the voice
✔ Resonance & Vocal Projection
✔ Vocal Pitch and Variety
    Inclusive of: Training Manual, Voice Clinic Pen, Lunch & Refreshments, Powerspeaking Kit & Certificate of Completion.

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    HQ 125 Oxford Road Saxonwold, Johannesburg 2196 South Africa (011) 880 2334

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